primo

Primo App — IT PLUS's flagship product, a project

we're particularly proud of because it isn't built

for an external client — it's our own app, developed

in-house, achieving remarkable numbers:

🏆 100,000+ downloads on app stores

🏆 4.7 stars out of 5 (exceptional rating)

🏆 5,300+ real user reviews

About the Project

Primo is a comprehensive Service Marketplace app

designed to be the largest directory of professionals,

craftsmen, and services in Egypt. The app solves a

real problem every household faces: "How do I find

a reliable, trustworthy craftsman?" Through a

transparent rating system, portfolios of previous

work, and customer reviews, users can choose the

right professional with complete confidence.

What We Built

🔧 1. Craftsmen & Tradesmen Directory

▪ Complete professional profiles

▪ Portfolio galleries of previous work

▪ Real customer ratings

▪ Detailed comments and reviews

▪ Multiple specialties: painters, plumbers, electricians,

ceramic technicians, carpenters, and more

⚡ 2. Quick Request Service

▪ Send service requests to nearby craftsmen

▪ Direct price quotes from professionals

▪ Instant messaging between customer and craftsman

▪ Real-time push notifications

🗺️ 3. Nearby Services

▪ Laundries, pharmacies, mechanics, spare parts shops

▪ Interactive map of all service locations

▪ Complete contact information (addresses, phones)

▪ Ratings for every venue

⚖️ 4. Professional Services

▪ Lawyers, accountants, consultants

▪ Babysitters and nannies

▪ Doctors and specialists

🏢 5. Specialized Companies

▪ Contracting and finishing companies

▪ Surveillance system providers

▪ Armored door companies

▪ AC installation and maintenance

⚙️ Technical Features

▪ Cross-platform mobile app for iOS and Android

▪ GPS integration for nearby services

▪ Advanced rating and review system

▪ Smart matching system between requests and providers

▪ Scalable infrastructure serving 100,000+ users

▪ Comprehensive admin dashboard

Technical Challenges We Solved

Building a successful Service Marketplace is 5x

harder than a regular e-commerce app, because it

requires matching two parties (customers + craftsmen)

across multiple categories (hundreds of specialties),

a robust trust system, and rapid scaling capability.

The bigger truth: **this app actually succeeded in

the market, achieving 100,000+ downloads** — and

that's what makes IT PLUS different — not just

building apps, but building apps that **succeed**.

Why Primo Is IT PLUS's Most Notable Success Story

▪ Our own product — we know every detail

▪ Real success numbers (100,000+ downloads, 4.7 stars)

▪ Solving a real problem for millions of users

▪ Battle-tested infrastructure at scale

▪ Hands-on experience building successful Marketplace

platforms

Have a Service Marketplace App Idea?

Whether you're planning a service-finding app, a

service marketplace, an on-demand platform, or any

app connecting customers with service providers,

IT PLUS has the hands-on (not just theoretical)

experience of building apps that succeeded with

100,000+ users. Contact us today to replicate the

same success: